Privacy Policy

Avalon Couches is committed to protecting your privacy and security of your personal information. This Privacy Policy explains how we use the information that we collect about you, how you can instruct us if you prefer to limit the use of that information, and procedures that we have in place to safeguard your privacy, in accordance with the General Data Protection Regulation (GDPR) that was implemented on the 25th May 2018.


Information Collected and Transaction Security

When you register as a user on the Avalon Couches website ( we need to know your name, postal address, email address and telephone number.

When you submit your credit/debit card details online, the payment transaction will be handled by one of our two payment agents (Barclaycard or PayPal) on their secure server.

Their secure server software encrypts all your personal information, including your name, credit/debit card number, expiry date and security number together with delivery address (if different from your postal address). The encryption process takes the characters you enter and converts them into bits of code for secure transmission over the Internet. 


Use of Information

We gather this information to allow us to process your registration, any orders you may make, and personalise our service. The relevant information is then used, by us, to provide you with statements of your account and the provision of the service in general. We will never pass your personal data to anyone else, except for successors in title to our business, and suppliers that process data on our behalf.


Other Websites

Our Site may contain links to other websites which are outside our control, meaning you will not be covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours.


Security and Access Rights

As required by the UK Data Protection Act 2018, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorized access. You have a right to access the personal data that is held about you. To obtain a copy of this data please write to us at the following address – Avalon Couches, 5 Headquarters Road, West Wilts Trading Estate, Westbury, Wiltshire, BA13 4JR, enclosing your postal address. Alternatively, send an email to with the heading ‘Subject Access Request’.


Sale of Business

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers, along with their advisors, and will be passed on to the new owners of the business.


Updating your details

If any of the information that you have provided to Avalon Couches changes, for example you change your e-mail address, please let us know the correct details by updating your information online, or sending an e-mail to


Your Consent

By submitting your enquiry or order, you consent to the use of your information, as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, so that you may be aware of the information we collect, and how we use it. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit, to countries outside the European Economic Area. If it is, we will ensure that data is protected to a level which meets the requirements of UK Law. By submitting your information, you consent to the transfers.


Contact us

We welcome your views about our Privacy Policy. If you would like to contact us with any queries or comments, please send an e-mail to

Avalon Couches is a trading name of ‘Cresswell Engineering Services Limited’.