Privacy policy


Statement


Avalon Couches is committed to protecting your privacy. This Privacy Policy explains how we use the information that we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Information collected and transaction security When you register as a user on the Avalon Couches website (“The Site”) we need to know your name, postal contact address, email address and telephone number.


When you submit your credit/debit card details online, the payment transaction will be handled by our payment agent (Secure Trading) on their secure server.

Their secure server software encrypts all your personal information, including your name, credit/debit card number, expiry date and security number together with delivery address if different from your contact address. The encryption process takes the characters you enter and then converts them into bits of code for secure transmission over the Internet. We are so confident about this transaction process we will back every purchase with the following security guarantee:


In the event of unauthorised use of your credit/debit card, you must notify your card provider in accordance with its own reporting rules and procedures, most card providers will then either cover all the charges that result from this unauthorised use, or limit your liability. If your bank or card issuer does hold you liable, Avalon Couches will cover your liability up to £50, provided that you have followed the correct procedure for reporting the card's misuse and that the unauthorised use resulted directly, or indirectly, and through no fault of your own, from purchases made on our website while using our secure server.


Use of Information


We gather this information to allow us to process your registration, process any orders you may make and personalize our service. The relevant information is then used by us to provide you with statements of your account the provision of the service in general. We will never pass your personal data to anyone else, except for successors in title to our business and suppliers that process data on our behalf.


As part of our efforts to ensure that you are aware of our latest developments and offers, we should like to use your email address to keep you informed about out new products and special offers. If you would rather not receive this information, please send an email to enquiries@avaloncouches.co.uk


Other Websites


Our Site may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


Cookies


“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com  Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser.  Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. We do not collect cookies.


Security and Access Rights


As required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorized access. You have a right to access the personal data that is held about you, to obtain a copy of the personal information we hold about you, us at write to us at the following address – Avalon Couches, Unit 10, Glenmore Business Park, Andover, Hampshire, SP10 3RE.  enclosing your postal details and a cheque for £20 payable to Avalon Couches.


Sale of Business


If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisors and will be passed on to the new owners of the business.


Updating your details


If any of the information that you have provided to Avalon Couches changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by updating your details online or sending an e-mail to enquiries@avaloncouches.co.uk


Your Consent


By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try and improve the security of your information. By submitting your information, you consent to the transfers.


Disclaimer


Whilst every effort has been made to ensure that this web site provides accurate guidance, it is not possible to predict all the circumstances in which it may be used. Accordingly, the publisher and authors shall not be liable to any person(s) or entity (ies) with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information or any mistake contained in this web site


Contact us


We welcome your views about our Privacy Policy. If you would like to contact us with any queries or comments, please send an e-mail to enquiries@avalon-couches.co.uk

Avalon Couches is the trading name of 'Cresswell Engineering Services Ltd'.

Disclaimer


Whilst every effort has been made to ensure that this web site provides accurate guidance, it is not possible to predict all the circumstances in which it may be used. Accordingly, the publisher and authors shall not be liable to any person(s) or entity(ies) with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information or any mistake contained in this web site